Shipping policy

Thank you for shopping with Bellevera Beauty. We proudly ship to 20+ countries worldwide, with the United States as our primary shipping destination.

1. ORDER PROCESSING

  • Orders are processed within 1–3 business days (excluding weekends and public holidays).
  • Once your order is processed, you will receive a confirmation email with tracking details.
  • Please ensure your shipping information is accurate at checkout, as we cannot guarantee changes after your order is placed.

2. SHIPPING DESTINATIONS

We currently ship to 20+ countries globally, including:

  • United States (primary market)
  • United Kingdom
  • Canada
  • Australia
  • South Africa
  • Europe and selected international regions

If your country is not available at checkout, please contact us at support@belleverabeauty.com.

3. SHIPPING TIMES

Estimated delivery times:

  • United States: 5–12 business days
  • International Orders: 5–15+ business days

Please note:

  • Delivery times are estimates and may vary depending on location, customs, and courier services.
  • Some remote areas may experience longer delivery times.

4. SHIPPING COSTS

  • Shipping rates are calculated at checkout based on your location.
  • We may offer free shipping promotions, which will be clearly displayed on our website.

5. ORDER TRACKING

  • Once your order has shipped, you will receive a tracking number via email.
  • Tracking updates may take 24–72 hours to appear after shipment.

6. SHIPPING DELAYS

While we aim to deliver within the estimated timeframes, delays may occur due to:

  • High demand or peak seasons
  • Courier service disruptions
  • Customs clearance processes
  • Public holidays or unforeseen circumstances

Bellevera Beauty is not responsible for delays once the package has been handed over to the shipping carrier.

7. LOST OR STOLEN PACKAGES

  • We are not responsible for packages marked as delivered by the courier.
  • If your package is missing, please contact the courier directly using your tracking number.
  • If you need assistance, contact us and we will help where possible.

8. INCORRECT SHIPPING DETAILS

  • Customers are responsible for providing accurate shipping information.
  • Orders delivered to incorrect addresses due to customer error are not eligible for refunds.
  • Additional shipping fees may apply for reshipping.

9. CUSTOMS, DUTIES & TAXES

  • International orders may be subject to customs duties and taxes.
  • These charges are the responsibility of the customer.
  • Bellevera Beauty is not responsible for customs delays or additional charges.

10. DAMAGED OR DEFECTIVE ITEMS

If your order arrives damaged:

  • Contact us within 48 hours of delivery
  • Include photos of the item and packaging

We will review your request and resolve the issue as quickly as possible.

11. CONTACT US

For any shipping-related questions:

Bellevera Beauty
Email: support@belleverabeauty.com