Shipping & Return Policy

Last Updated: 27 March 2026

At Bellevera Beauty, we’re committed to delivering a smooth, reliable experience from checkout to delivery. Please review the details below before placing your order.

Order Processing & Delivery

All orders are processed within 1–3 business days.

Once shipped, you will receive a tracking number via email.

Estimated Delivery Times

  • United States: 5–12 business days
  • International (20+ countries): 5–15+ business days
  • Total delivery time = Processing (1–3 days) + Shipping (5–15+ days)

Please note:

  • Delivery times are estimates, not guarantees
  • Delays may occur due to customs, carriers, or high demand

Where We Ship

We ship to 20+ countries worldwide, including:

  • United States (primary market)
  • United Kingdom, Canada, Australia
  • South Africa & Europe

If your country isn’t available at checkout, contact us at support@belleverabeauty.com

Shipping Details

  • Shipping costs are calculated at checkout
  • Free shipping promotions may apply
  • Tracking updates may take 24–72 hours to appear

Important Shipping Notes

  • Once your order is handed to the courier, we are not responsible for delays
  • We are not liable for lost or stolen packages marked as delivered
  • Customers must ensure their shipping address is correct
  • Orders sent to incorrect addresses are not eligible for refunds

Customs, Duties & Taxes

International orders may be subject to:

  • Customs fees
  • Import duties
  • Local taxes

These charges are the customer’s responsibility.

Returns & Refunds

We stand by our products and aim to keep our policies fair and transparent.

Return Summary

  • Returns accepted within 14 days of delivery
  • Customer pays return shipping
  • 5% restocking fee applies
  • Final sale items are non-returnable

Eligibility for Returns

To qualify for a return:

  • Item must be unused and in original condition
  • Must be in original packaging
  • Must not be a final sale item
  • Must include proof of purchase

Non-Returnable Items

For hygiene and safety reasons:

  • Opened or used beauty products
  • Final sale or clearance items
  • Gift cards
  • Items damaged due to misuse

Damaged or Incorrect Orders

If your order arrives damaged or incorrect:

We will resolve the issue as quickly as possible.

Return Process

  1. Email us with your order number and reason for return
  2. Wait for approval and return instructions
  3. Ship your item back using a trackable method

Returns sent without approval may be rejected.

Refunds

Once your return is received and inspected:

  • You will be notified of approval
  • Refunds are issued to your original payment method

Deductions may include:

  • Original shipping costs
  • 5% restocking fee

Please allow 5–10 business days for processing.

Exchanges

We only replace items if they are:

  • Damaged
  • Defective
  • Incorrect

Order Cancellations

  • Orders can only be canceled before processing
  • Once processed or shipped, cancellations are not guaranteed

Need Help?

We’re here to help.

Bellevera Beauty
📧 support@belleverabeauty.com